CallIQby Webspecia
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Call tracking & AI call analysis for sales teams

Know what happens on every sales call.

CallIQ records, transcribes and scores the calls your team makes from their own Android phones — so you can coach better, follow up faster and close more.

  • Every call logged and recorded automatically
  • AI scores each call in Hindi & English
  • Daily team report on email & WhatsApp
Start 7-Day Free TrialSee how it works

Works on your existing phones & SIMs • No new hardware • Setup in minutes

calliq.webspecia.in/dashboardLive
Organisation report
Today · All 14 employees
Today
Total Calls486↑ 12% vs yesterday
Incoming19841% of calls
Outgoing28859% of calls
Connected Calls36274% answer rate
Productive Calls241talked 1 min +
Talk Time21h 40macross the team
IncomingOutgoing
Core metrics
Answer rate74%
Productive share67%
Active employees12 / 14
Avg talk time 3m 36s · Missed 71 · Rejected 53
Employee activity monitor
Calls per hour · 9 AM – 7 PM
Live
Priya
Rahul
Anjali
Vikram
Sneha
91011121234567
IdleLowBusy
Heads-up: Rahul made no calls from 12 PM to 3 PM · Vikram idle after 3 PM
End-of-day summary
Sent automatically at 7:00 PM
WhatsAppEmail + PDF
📊 CallIQ · EOD Report · 28 Sep
EmployeeCallsConnectedDuration
Priya Mehta75613h 12m
Sneha Rao68542h 58m
Anjali Singh50392h 05m
Rahul Verma40271h 21m
Vikram Joshi1590h 34m
Team total24819010h 10m
🏆 Top performer: Priya Mehta · ⚠️ 14 follow-ups pending7:00 PM ✓✓
Priya (Caller) → +91 98XXX XX210
Outgoing · 4m 12s · Hindi + English
82/100
Goal Book a clinic visit Achieved
▶
SummaryCustomer asked about hearing test charges. Caller explained the ₹500 fee, handled a price objection and booked a visit for Saturday, 11 AM.
Price EnquiryAppointment BookedHuman Voice
+ Clear explanation of pricing
− Didn't confirm the customer's WhatsApp number
1 / 4

Sample data · hover to pause · click a tab to jump

What is CallIQ?

Your team makes hundreds of calls a day.
Most of them you never hear.

If your business runs on phone calls — clinics, real estate, admissions, insurance, field sales — the call is where revenue is won or lost. Yet for most managers it's a black box.

You can't hear your team's calls

Your callers talk to dozens of customers a day on their own phones. You only find out what was said when a deal is lost.

Follow-ups slip through the cracks

"Call me next week" gets forgotten. Interested leads go cold because nobody wrote it down.

You don't know who is really performing

Call counts in a spreadsheet tell you who was busy — not who was polite, persuasive, or actually closed.

CallIQ fixes this. It's a small app on your callers' phones plus an online dashboard for you. The app quietly captures every call. The dashboard uses AI to turn each call into a transcript, a score, tags and a two-line summary — so in five minutes a day you know exactly what your team said, who needs a follow-up, and who needs coaching.

How it works

Up and running in four simple steps

No call-centre software, no new SIM cards and no IT team needed.

  1. 01

    Install the CallIQ app

    Put the CallIQ Android app on each caller's phone. They keep their own phone and SIM — nothing else to buy.

  2. 02

    Link the phone to your account

    The app shows a one-time code. Enter it in your dashboard and that phone now reports to you — and only you.

  3. 03

    Your team calls as usual

    Every incoming and outgoing call is logged automatically in the background, along with its recording.

  4. 04

    AI listens, scores and reports

    Each call is transcribed, scored against your goal and tagged. You get a live dashboard and a daily summary.

Caller's phone→Recording uploaded→AI transcript→Score, tags & summary→Your dashboard & daily report
Features

Everything you need to manage
a calling team

From the moment a call ends to the report on your phone at the end of the day.

Automatic call logging

Every call — incoming, outgoing, missed — with number, time and duration. Works with dual-SIM phones.

Call recordings in one place

Recordings from each caller's phone upload automatically. Play any call from your browser.

Hindi & English transcripts

Read a call instead of listening to it. Handles Hindi, English and the Hinglish mix your customers actually speak.

AI call scoring

Set a goal per caller — "book a visit", "confirm payment". AI scores each call against it and explains why.

Coaching notes

What went well, what to improve and what to say next time — ready for your next team huddle.

Smart tags & summaries

Calls are auto-tagged — Price Enquiry, Follow-up Needed, Appointment Booked — with a short summary.

Team productivity score

One 0–100 score per caller built from activity, responsiveness, quality, call behaviour and discipline.

Daily reports on email & WhatsApp

An end-of-day summary lands in your inbox (with PDF) and on WhatsApp — without opening the dashboard.

AI voice detection

Flags robocalls and synthetic voices so you only review real conversations.

Private numbers stay private

Add family or personal numbers to an exclusion list and they are never tracked.

Caller location

See each number's telecom circle to understand where your leads come from.

CRM-ready

Push call data into your CRM automatically, and export anything to Excel, CSV or PDF.

Why CallIQ

What changes for your business

Coach with evidencePoint to the exact moment a call went wrong — not a guess.
No lost follow-upsLeads that asked for a callback are tagged and listed for you.
Fair performance reviewsRank callers on quality and results, not just call volume.
No new hardwareNo call centre software, no new SIMs, no desk phones.
Built for IndiaUnderstands Hindi and Hinglish calls out of the box.
Pay per callerStart with one phone. Add callers only when you need them.

Made for any team that sells or serves over the phone

Clinics & hospitalsHearing & dental centresReal estateEducation & admissionsInsurance & loansField sales teamsTelecalling agenciesCustomer support
Pricing

Simple pricing, per caller

Pay only for the phones you track. Start with one and add more any time.

Premium

Call tracking, recordings and reports

₹99/ caller / month
  • Automatic call logging (incoming, outgoing, missed)
  • Call recordings with in-browser playback
  • Team productivity score & leaderboard
  • Daily reports on email & WhatsApp
  • Caller location & private number exclusions
Get Started
Recommended

Premium with AI

Add-on to Premium, for each caller you choose

+₹499₹999/ caller / month
  • Everything in Premium
  • Hindi & English call transcripts
  • AI call scoring against your goals
  • Coaching notes, smart tags & summaries
  • AI voice & robocall detection
Start 7-Day Free Trial

Launch offer pricing. Prices in INR, billed monthly via Razorpay.

Questions? We've got answers.

What exactly is CallIQ?+

CallIQ is call tracking and call analysis software for sales and telecalling teams. An app on each caller's Android phone reports every call to your online dashboard. There, AI turns each recording into a transcript, a score, tags and a short summary — so you know what happened on every call without listening to all of them.

Do I need new phones, SIM cards or a phone system?+

No. CallIQ works on the Android phones and SIM cards your team already uses. There's no PBX, IVR or call-centre software to set up.

Does it work on iPhone?+

Not at the moment. The CallIQ app is available for Android phones only.

How are calls recorded?+

CallIQ uploads the recordings made by the phone's built-in call recorder, so auto call recording should be switched on in the phone's settings. If a phone doesn't record, CallIQ still logs every call — number, time, duration and whether it was answered.

Which languages does it understand?+

Hindi, English, and a mix of both (Hinglish) — the way most Indian sales calls actually sound.

How does the AI score a call?+

You set a goal for each caller, for example "book a clinic visit". The AI reads the transcript and scores how well the call moved towards that goal, checking the greeting, clarity, questions asked, listening, objection handling and closing. Every score comes with a written explanation.

Can I stop personal calls from being tracked?+

Yes. Add any number — family, friends, personal contacts — to the exclusion list and calls with that number are ignored.

Is my call data private?+

Each phone is linked to your account with a one-time code and sends its data with its own secure key. Your account only ever sees your own phones — no other customer can see your calls.

How much does it cost?+

Pricing is per caller, per month. The base plan is ₹99 per caller. AI features (transcripts, scoring, tags and voice detection) are an add-on at ₹499 per caller during the launch offer (regular ₹999). New accounts get a 7-day free trial.

How long does setup take?+

A few minutes per phone: install the app, give it the permissions it asks for, and enter the code in your dashboard. Calls start appearing right away.

Start hearing every call your team makes.

Install the app on one phone today — your first call shows up in the dashboard in minutes.

Start 7-Day Free TrialBook a Demo

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CallIQ is a product of Webspecia®, a registered brand of Cognidom Technologies Pvt. Ltd.